November 27th, 2009 by admin
We are trying to sell some property at the moment. We got a good offer two weeks ago and were happy to go ahead. Contacted my conveyancer, etc and just waited for exchange of contracts. Didn’t hear anything for a week and phoned my Agent today and she tells me the prospective buyer sent an email saying they didn’t want to go ahead with the sale(hadn’t signed any contracts yet). She seemed about when the email was sent(as she had been away) but I was upset that we didn’t get told asap. We had our hopes up and when I last checked on the Real Estate site it said our property was ‘under contract”
I’m not going to pull out but do I have right to complain because they didn’t let me know asap – a whole week had gone by without hearing nothing..
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file a complaint with the real estate licensing board.
I don’t know if I would stay with her if she was back in the office and you had to call her to find out the buyer had backed out. She has a duty to act in your best interest, and not informing you and not changing the real estate site doesn’t seem to be in your best interest.
I would find a New Agent.. One that wants your buisiness.
She should have had her business looked after by another agent when she goes away on holidays. Talk to her broker. Hes the boss and should make it clear to his agents they can’t just forget about the business they are doing.